/* 企业微信侧边栏 — 360~420px 聊天辅助 */
:root {
  --sb-bg: #f4f6f9;
  --sb-card: #fff;
  --sb-text: #1e293b;
  --sb-sub: #64748b;
  --sb-primary: #009fe8;
  --sb-primary-soft: #eff6ff;
  --sb-warn: #d97706;
  --sb-warn-bg: #fffbeb;
  --sb-danger: #dc2626;
  --sb-danger-bg: #fef2f2;
  --sb-border: #e2e8f0;
  --sb-radius: 10px;
  --sb-shadow: 0 1px 3px rgba(15, 23, 42, 0.06);
}

* { box-sizing: border-box; }

html, body {
  margin: 0;
  padding: 0;
  height: 100%;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "PingFang SC", "Microsoft YaHei", sans-serif;
  font-size: 14px;
  color: var(--sb-text);
  background: var(--sb-bg);
  -webkit-tap-highlight-color: transparent;
}

.sb-app {
  display: flex;
  flex-direction: column;
  min-height: 100vh;
  max-width: 420px;
  margin: 0 auto;
}

.sb-header {
  display: flex;
  align-items: flex-start;
  gap: 8px;
  padding: 10px 12px;
  background: linear-gradient(135deg, #1e3a8a 0%, #009fe8 100%);
  color: #fff;
  flex-shrink: 0;
}

.sb-header-main { flex: 1; min-width: 0; }

.sb-customer-line {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.sb-customer-name {
  font-weight: 600;
  font-size: 15px;
}

.sb-customer-name.customer-name-unresolved {
  color: rgba(255, 255, 255, 0.65);
  font-style: italic;
  font-size: 13px;
  line-height: 1.35;
  max-width: 100%;
  word-break: break-word;
}

.sb-intent {
  font-size: 12px;
  background: rgba(255,255,255,0.2);
  padding: 2px 8px;
  border-radius: 999px;
  flex-shrink: 0;
}

.sb-channel-wrap {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  min-width: 0;
  flex: 1 1 160px;
}

.sb-channel-label {
  font-size: 11px;
  opacity: 0.88;
  flex-shrink: 0;
}

.sb-meta-line, .sb-order-line {
  font-size: 12px;
  opacity: 0.92;
  margin-top: 4px;
  line-height: 1.4;
  word-break: break-all;
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 2px;
}

.sb-meta-sep {
  opacity: 0.75;
  margin: 0 1px;
}

.sb-meta-tag-wrap {
  display: inline-flex;
  align-items: center;
  gap: 2px;
}

.sb-header-select,
.sb-tag-select {
  font-size: 12px;
  max-width: 148px;
  padding: 1px 4px;
  border-radius: 6px;
  border: 1px solid rgba(255, 255, 255, 0.45);
  background: rgba(255, 255, 255, 0.16);
  color: #fff;
  outline: none;
  cursor: pointer;
  -webkit-appearance: none;
  appearance: none;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='10' height='6' viewBox='0 0 10 6'%3E%3Cpath fill='%23ffffff' d='M0 0l5 6 5-6z'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 4px center;
  padding-right: 16px;
}

.sb-channel-wrap .sb-header-select {
  max-width: 112px;
  min-width: 72px;
  flex: 1 1 72px;
}

.sb-header-input {
  font-size: 12px;
  width: 88px;
  min-width: 0;
  flex: 1 1 88px;
  padding: 2px 6px;
  border-radius: 6px;
  border: 1px solid rgba(255, 255, 255, 0.45);
  background: rgba(255, 255, 255, 0.16);
  color: #fff;
  outline: none;
}

.sb-header-input::placeholder {
  color: rgba(255, 255, 255, 0.72);
}

.sb-header-input:focus,
.sb-header-select:focus {
  border-color: rgba(255, 255, 255, 0.85);
  background-color: rgba(255, 255, 255, 0.24);
}

.sb-header-select:disabled,
.sb-header-input:disabled {
  opacity: 0.6;
  cursor: not-allowed;
}

.sb-header-select option {
  color: #1e293b;
  background: #fff;
}

.sb-icon-btn {
  border: none;
  background: rgba(255,255,255,0.15);
  color: #fff;
  width: 32px;
  height: 32px;
  border-radius: 8px;
  cursor: pointer;
  flex-shrink: 0;
}

.sb-tabs {
  display: flex;
  background: #fff;
  border-bottom: 1px solid var(--sb-border);
  overflow-x: auto;
  flex-shrink: 0;
}

.sb-tab {
  flex: 0 0 auto;
  min-width: 52px;
  border: none;
  background: transparent;
  padding: 10px 8px;
  font-size: 12px;
  color: var(--sb-sub);
  cursor: pointer;
  border-bottom: 2px solid transparent;
  white-space: nowrap;
}

.sb-tab.active {
  color: var(--sb-primary);
  font-weight: 600;
  border-bottom-color: var(--sb-primary);
}

.sb-main {
  flex: 1;
  overflow: hidden;
  display: flex;
  flex-direction: column;
  min-height: 0;
}

.sb-panel {
  display: none;
  flex: 1;
  overflow-y: auto;
  padding: 10px 12px 12px;
  -webkit-overflow-scrolling: touch;
}

.sb-panel.active { display: block; }

#sb-panel-quote.sb-panel {
  padding: 8px 6px 10px;
}

/* 订单页：收紧上下留白，底部操作贴底 */
#sb-panel-order.sb-panel {
  display: none;
  padding: 6px 8px 8px;
}
#sb-panel-order.sb-panel.active {
  display: flex;
  flex-direction: column;
  gap: 6px;
}
#sb-panel-order .sb-status-tabs {
  padding-bottom: 0;
  margin: 0;
}
#sb-panel-order .sb-order-count {
  margin: 0;
  font-size: 12px;
  line-height: 1.3;
}
#sb-panel-order .sb-order-list {
  gap: 6px;
  flex: 1 1 auto;
  min-height: 0;
}
#sb-panel-order .sb-card.sb-order-list-item {
  padding: 8px 10px;
  margin-bottom: 0;
}
#sb-panel-order .sb-card.sb-order-list-item .sb-card-title {
  margin: 0 0 4px;
  font-size: 13px;
}
#sb-panel-order .sb-card.sb-order-list-item .sb-card-body {
  font-size: 13px;
  line-height: 1.4;
}
#sb-panel-order .sb-card.sb-order-list-item .sb-btn-row {
  margin-top: 6px;
}
#sb-panel-order .sb-order-actions {
  margin-top: auto;
  padding-top: 6px;
  flex-shrink: 0;
}
#sb-panel-order .sb-order-actions .sb-btn-row {
  margin-top: 0;
}

.sb-card {
  background: var(--sb-card);
  border-radius: var(--sb-radius);
  box-shadow: var(--sb-shadow);
  border: 1px solid var(--sb-border);
  padding: 12px;
  margin-bottom: 10px;
}

.sb-card-title {
  font-size: 13px;
  font-weight: 600;
  margin: 0 0 8px;
  color: var(--sb-text);
}

.sb-card-body {
  font-size: 14px;
  line-height: 1.55;
  white-space: pre-wrap;
  word-break: break-word;
}

.sb-hint {
  font-size: 12px;
  color: var(--sb-sub);
  line-height: 1.45;
}

.sb-warn-banner {
  background: var(--sb-warn-bg);
  border: 1px solid #fcd34d;
  color: #92400e;
  border-radius: 8px;
  padding: 8px 10px;
  font-size: 12px;
  margin-bottom: 8px;
  line-height: 1.45;
}

.sb-danger-banner {
  background: var(--sb-danger-bg);
  border: 1px solid #fecaca;
  color: #991b1b;
  border-radius: 8px;
  padding: 8px 10px;
  font-size: 12px;
  margin-bottom: 8px;
}

.sb-btn-row {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 10px;
}

.sb-btn {
  border: 1px solid var(--sb-border);
  background: #fff;
  color: var(--sb-text);
  border-radius: 8px;
  padding: 6px 10px;
  font-size: 12px;
  cursor: pointer;
}

.sb-btn:active { opacity: 0.85; }

.sb-btn-primary {
  background: var(--sb-primary);
  border-color: var(--sb-primary);
  color: #fff;
}

.sb-btn-ghost {
  background: var(--sb-primary-soft);
  border-color: #bfdbfe;
  color: var(--sb-primary);
}

.sb-btn:disabled {
  opacity: 0.45;
  cursor: not-allowed;
}

.sb-btn-danger {
  background: #fff;
  border-color: #fca5a5;
  color: #dc2626;
}

.sb-btn-danger:active { opacity: 0.85; }

/* F13：取消订单弹窗表单控件 */
.sb-form-label {
  display: block;
  margin: 10px 0 4px;
  font-size: 12px;
  color: var(--sb-text);
  font-weight: 600;
}

.sb-select,
.sb-textarea {
  width: 100%;
  box-sizing: border-box;
  border: 1px solid var(--sb-border);
  border-radius: 8px;
  padding: 6px 8px;
  font-size: 13px;
  color: var(--sb-text);
  background: #fff;
}

.sb-select:disabled {
  opacity: 0.6;
  cursor: not-allowed;
}

.sb-textarea {
  resize: vertical;
  font-family: inherit;
}

.sb-kv {
  display: grid;
  grid-template-columns: 88px 1fr;
  gap: 6px 8px;
  font-size: 13px;
}

.sb-kv dt { color: var(--sb-sub); margin: 0; }
.sb-kv dd { margin: 0; word-break: break-word; }

.sb-order-list {
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.sb-status-tabs {
  display: flex;
  flex-wrap: nowrap;
  gap: 6px;
  overflow-x: auto;
  -webkit-overflow-scrolling: touch;
  padding-bottom: 4px;
}

.sb-status-tab {
  flex: 0 0 auto;
  border: 1px solid #e2e8f0;
  background: #fff;
  color: var(--sb-text);
  border-radius: 999px;
  padding: 4px 10px;
  font-size: 12px;
  cursor: pointer;
  white-space: nowrap;
}

.sb-status-tab.active {
  background: var(--sb-primary-soft, #e8f1ff);
  border-color: var(--sb-primary, #1677ff);
  color: var(--sb-primary, #1677ff);
}

.sb-status-count {
  margin-left: 4px;
  opacity: 0.75;
}

button.sb-order-list-item {
  width: 100%;
  text-align: left;
  cursor: pointer;
  border: 1px solid #e2e8f0;
  padding: 10px 12px;
}

.sb-order-list-item .sb-btn-row {
  margin-top: 8px;
}

button.sb-order-list-item:active {
  background: #f8fafc;
}

.sb-muted {
  color: var(--sb-sub);
  font-size: 12px;
}

.sb-bill-list {
  display: flex;
  flex-direction: column;
  gap: 8px;
  margin-top: 8px;
}

.sb-bill-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  padding: 8px 0;
  border-bottom: 1px solid #f1f5f9;
}

.sb-bill-main {
  display: flex;
  flex-wrap: wrap;
  gap: 6px 10px;
  font-size: 12px;
  flex: 1;
}

.sb-tags {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.sb-tag {
  font-size: 11px;
  background: var(--sb-primary-soft);
  color: var(--sb-primary);
  padding: 2px 8px;
  border-radius: 999px;
}

.sb-quick-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
}

.sb-quick-btn {
  border: 1px dashed #cbd5e1;
  background: #fff;
  border-radius: 8px;
  padding: 10px 8px;
  font-size: 12px;
  text-align: center;
  cursor: pointer;
  color: var(--sb-text);
}

.sb-quote-price {
  font-size: 18px;
  font-weight: 700;
  color: var(--sb-primary);
}

.sb-order-link-filters {
  margin-bottom: 8px;
}

.sb-series-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
  margin-bottom: 5px;
}

.sb-order-link-filters .sb-series-chips:last-child {
  margin-bottom: 0;
}

.sb-series-chip {
  font-size: 11px;
  padding: 3px 7px;
  border-radius: 999px;
  border: 1px solid var(--sb-border);
  background: #fff;
  color: var(--sb-text);
  cursor: pointer;
}

.sb-series-chip.is-active {
  border-color: var(--sb-primary);
  background: var(--sb-primary-soft);
  color: var(--sb-primary);
  font-weight: 600;
}

/* 系列筛选：方形分段条，一行均分铺满；选中蓝底白字，未选白底 */
.sb-series-chips.sb-series-seg {
  flex-wrap: nowrap;
  gap: 0;
  margin-bottom: 8px;
  border: 1px solid var(--sb-border);
  border-radius: 4px;
  overflow: hidden;
  background: #fff;
}

.sb-series-seg .sb-series-chip {
  flex: 1 1 0;
  min-width: 0;
  margin: 0;
  padding: 9px 2px;
  border: none;
  border-radius: 0;
  border-right: 1px solid var(--sb-border);
  background: #fff;
  color: var(--sb-text);
  font-size: 12px;
  font-weight: 600;
  line-height: 1.2;
  text-align: center;
  white-space: nowrap;
}

.sb-series-seg .sb-series-chip:last-child {
  border-right: none;
}

.sb-series-seg .sb-series-chip.is-active {
  background: var(--sb-primary);
  border-color: var(--sb-primary);
  color: #fff;
  font-weight: 700;
}

.sb-series-seg .sb-series-chip:active:not(.is-active) {
  background: #f8fafc;
}

.sb-order-link-list {
  display: flex;
  flex-direction: column;
  gap: 5px;
}

.sb-order-link-row {
  display: flex;
  align-items: center;
  gap: 6px;
  padding: 6px 6px;
  border: 1px solid var(--sb-border);
  border-radius: 8px;
  background: #fff;
}

.sb-order-link-main {
  flex: 1 1 auto;
  min-width: 0;
  display: flex;
  align-items: baseline;
  flex-wrap: nowrap;
  gap: 4px;
  white-space: nowrap;
}

.sb-order-link-name {
  flex: 0 0 auto;
  font-size: 11px;
  font-weight: 600;
  color: var(--sb-text);
  line-height: 1.3;
  white-space: nowrap;
}

.sb-order-link-spec {
  flex: 0 0 auto;
  font-size: 10px;
  color: var(--sb-sub);
  line-height: 1.3;
  white-space: nowrap;
}

.sb-order-link-price {
  flex: 0 0 auto;
  font-size: 10px;
  color: var(--sb-text);
  white-space: nowrap;
}

.sb-order-link-price strong {
  color: var(--sb-primary);
  font-weight: 700;
}

.sb-order-link-row .sb-gen-link-item {
  flex: 0 0 auto;
  white-space: nowrap;
  font-size: 10px;
  padding: 4px 6px;
  line-height: 1.2;
}

.sb-empty {
  text-align: center;
  padding: 24px 12px;
  color: var(--sb-sub);
  font-size: 13px;
}

.sb-cats {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-bottom: 10px;
}

.sb-cat {
  font-size: 11px;
  padding: 4px 8px;
  border-radius: 999px;
  border: 1px solid var(--sb-border);
  background: #fff;
  cursor: pointer;
}

.sb-cat.active {
  background: var(--sb-primary);
  color: #fff;
  border-color: var(--sb-primary);
}

.sb-kb-item {
  margin-bottom: 8px;
}

.sb-kb-q {
  font-weight: 600;
  font-size: 13px;
  margin-bottom: 4px;
}

.sb-footer {
  flex-shrink: 0;
  padding: 8px 12px 10px;
  background: #fff;
  border-top: 1px solid var(--sb-border);
}

.sb-footer-search {
  display: flex;
  gap: 6px;
}

.sb-search-input {
  flex: 1;
  border: 1px solid var(--sb-border);
  border-radius: 8px;
  padding: 8px 10px;
  font-size: 13px;
  min-width: 0;
}

.sb-toast {
  position: fixed;
  left: 50%;
  bottom: 72px;
  transform: translateX(-50%);
  background: rgba(15, 23, 42, 0.88);
  color: #fff;
  padding: 8px 16px;
  border-radius: 999px;
  font-size: 13px;
  z-index: 999;
  max-width: 90%;
  text-align: center;
}

.sb-toast.hidden { display: none; }

.sb-loading {
  opacity: 0.65;
}

.sb-stage-badge {
  display: inline-block;
  font-size: 11px;
  background: rgba(0, 159, 232, 0.1);
  color: var(--sb-primary);
  padding: 2px 8px;
  border-radius: 6px;
  margin-bottom: 8px;
}

.script-blocks {
  display: flex;
  flex-direction: column;
  gap: 8px;
  margin-top: 4px;
}

.script-block-card {
  border: 1px solid var(--sb-border);
  border-radius: 8px;
  padding: 10px;
  background: var(--sb-bg);
}

.script-block-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  margin-bottom: 6px;
}

.script-block-title {
  font-size: 13px;
  font-weight: 600;
  flex: 1;
  min-width: 0;
}

.script-block-body {
  font-size: 13px;
  line-height: 1.5;
  white-space: pre-wrap;
  word-break: break-word;
}

.script-analysis-body {
  margin-top: 6px;
  padding: 8px;
  background: var(--sb-bg);
  border-radius: 6px;
  white-space: pre-wrap;
  line-height: 1.5;
}

.sb-script-item {
  background: var(--sb-card);
  border: 1px solid var(--sb-border);
  border-radius: var(--sb-radius);
  padding: 12px;
  box-shadow: var(--sb-shadow);
}

.sb-customer-msg {
  font-size: 13px;
  font-weight: 600;
  margin-bottom: 10px;
  padding: 6px 8px;
  background: var(--sb-bg);
  border-radius: 8px;
  line-height: 1.45;
  word-break: break-word;
}

.sb-script-tag { margin-bottom: 6px; }

.sb-tag-pill {
  display: inline-block;
  font-size: 11px;
  padding: 2px 8px;
  border-radius: 6px;
  background: rgba(100, 116, 139, 0.12);
  color: var(--sb-sub);
}

.script-structured {
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.script-part {
  border-radius: 8px;
  padding: 10px;
  border: 1px solid var(--sb-border);
  background: var(--sb-bg);
}

.script-part-empathy { border-left: 3px solid #3b82f6; }
.script-part-empathy-emergency {
  border-left: 3px solid #dc2626;
  background: #fef2f2;
}
.script-part-concession { border-left: 3px solid #f59e0b; }
.script-part-explain { border-left: 3px solid #94a3b8; }

.script-part-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  margin-bottom: 6px;
}

.script-part-label {
  font-size: 12px;
  font-weight: 600;
  color: var(--sb-sub);
}

.script-part-body {
  font-size: 13px;
  line-height: 1.55;
  white-space: pre-wrap;
  word-break: break-word;
}

.script-copy-btn {
  flex-shrink: 0;
  padding: 4px 8px;
  font-size: 11px;
}

.sb-script-badges {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 8px;
}

.sb-script-badge {
  font-size: 11px;
  font-weight: 600;
  color: var(--sb-primary);
}

.sb-script-badge-tpl { color: #059669; }

.sb-script-actions {
  display: flex;
  gap: 8px;
  margin-top: 12px;
}

.sb-script-actions .sb-btn-primary { flex: 1; }

.sb-script-time {
  margin-top: 8px;
  font-size: 11px;
  color: var(--sb-sub);
}

.sb-emergency-banner {
  background: #fef2f2;
  border: 1px solid #fecaca;
  color: #b91c1c;
  padding: 8px 10px;
  border-radius: 8px;
  font-size: 12px;
  margin-bottom: 8px;
}

.sb-compliance-text {
  font-size: 13px;
  line-height: 1.55;
  white-space: pre-wrap;
  color: var(--sb-danger);
}

.sb-revisit-hint {
  display: inline-block;
  margin-top: 4px;
  padding: 2px 8px;
  border: 1px solid rgba(255, 255, 255, 0.45);
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.12);
  color: #fff;
  font-size: 11px;
  cursor: pointer;
}

.sb-revisit-hint.hidden { display: none; }

.sb-tag-current {
  background: #dbeafe;
  color: #0086c4;
  font-weight: 600;
}

.sb-tag-event {
  background: #fef3c7;
  color: #92400e;
}

.sb-tag-history {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.sb-tag-history-item {
  display: flex;
  justify-content: space-between;
  gap: 8px;
  font-size: 12px;
  padding: 4px 0;
  border-bottom: 1px dashed var(--sb-border);
}

.sb-tag-history-meta {
  color: var(--sb-sub);
  flex-shrink: 0;
}

.script-structured-compact {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.script-compact-part {
  display: flex;
  align-items: flex-start;
  gap: 6px;
  padding: 6px 8px;
  border-radius: 8px;
  background: var(--sb-bg);
  border: 1px solid var(--sb-border);
  line-height: 1.35;
}

.script-compact-part.script-compact-empathy-emergency {
  background: #fef2f2;
  border-color: #fecaca;
}

.script-compact-tag {
  flex-shrink: 0;
  font-size: 10px;
  font-weight: 700;
  color: var(--sb-primary);
  background: var(--sb-primary-soft);
  padding: 1px 6px;
  border-radius: 4px;
}

.script-compact-text {
  font-size: 13px;
  word-break: break-word;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
}

.script-compact-actions {
  margin-top: 4px;
}

.script-combined-store.hidden { display: none; }

.sb-quote-option-label {
  display: inline-block;
  font-size: 11px;
  color: var(--sb-primary);
  background: var(--sb-primary-soft);
  padding: 2px 8px;
  border-radius: 999px;
  margin-bottom: 6px;
}

.sb-quote-card + .sb-quote-card {
  margin-top: 0;
}

.sb-revisit-current .sb-revisit-status {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  margin-bottom: 8px;
}

.revisit-script-compact {
  font-size: 13px;
  line-height: 1.45;
  padding: 8px;
  background: var(--sb-bg);
  border-radius: 8px;
  border: 1px solid var(--sb-border);
  max-height: 4.5em;
  overflow: hidden;
}

.sb-revisit-history-wrap {
  margin-top: 10px;
  font-size: 12px;
}

.sb-revisit-history-wrap summary {
  cursor: pointer;
  color: var(--sb-sub);
  padding: 6px 0;
}

.sb-revisit-history-list {
  max-height: 200px;
  overflow-y: auto;
}

.sb-revisit-history-item {
  display: flex;
  justify-content: space-between;
  gap: 8px;
  padding: 6px 0;
  border-bottom: 1px solid var(--sb-border);
  font-size: 12px;
}

/* 回访总览（复用 PC 后台同一套 API） */
.sb-revisit-overview {
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.sb-revisit-banner {
  padding: 8px 10px;
  font-size: 11px;
  line-height: 1.4;
  color: #9a3412;
  background: #fff7ed;
  border: 1px solid #fed7aa;
  border-radius: 8px;
}

.sb-revisit-meta {
  padding: 0 2px;
}

.sb-revisit-day-tabs {
  display: flex;
  gap: 6px;
  overflow-x: auto;
  -webkit-overflow-scrolling: touch;
  padding: 4px 0 8px;
  scrollbar-width: none;
}

.sb-revisit-day-tabs::-webkit-scrollbar { display: none; }

.sb-revisit-day-tab {
  flex: 0 0 auto;
  position: relative;
  padding: 7px 12px;
  border: 1px solid var(--sb-border);
  border-radius: 999px;
  background: #fff;
  font-size: 12px;
  color: var(--sb-text);
  cursor: pointer;
  white-space: nowrap;
}

.sb-revisit-day-tab.active {
  border-color: var(--sb-primary);
  background: var(--sb-primary-soft);
  color: var(--sb-primary);
  font-weight: 600;
}

.sb-revisit-tab-badge {
  display: inline-block;
  min-width: 16px;
  padding: 0 4px;
  margin-left: 4px;
  border-radius: 999px;
  background: #ef4444;
  color: #fff;
  font-size: 10px;
  line-height: 16px;
  text-align: center;
  vertical-align: middle;
}

.sb-revisit-groups {
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.sb-revisit-group-card {
  border: 1px solid var(--sb-border);
  border-radius: 10px;
  background: #fff;
  overflow: hidden;
}

.sb-revisit-group-card.has-current {
  border-color: #93c5fd;
  box-shadow: 0 0 0 1px rgba(0, 159, 232, 0.12);
}

.sb-revisit-group-summary {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 8px;
  padding: 10px 12px;
  cursor: pointer;
  list-style: none;
  font-size: 13px;
  font-weight: 600;
}

.sb-revisit-group-summary::-webkit-details-marker { display: none; }

.sb-revisit-group-title {
  flex: 1;
  min-width: 0;
  line-height: 1.35;
  word-break: break-word;
}

.sb-revisit-group-meta {
  flex-shrink: 0;
}

.sb-revisit-group-body {
  padding: 0 12px 12px;
}

.sb-batch-script {
  width: 100%;
  box-sizing: border-box;
  padding: 8px 10px;
  border: 1px solid var(--sb-border);
  border-radius: 8px;
  font-size: 13px;
  line-height: 1.45;
  resize: vertical;
  min-height: 72px;
}

.sb-revisit-batch-hint {
  padding: 8px 10px;
  margin-bottom: 8px;
  border-radius: 8px;
  background: #fff7ed;
  border: 1px solid #fed7aa;
  color: #9a3412;
  font-size: 12px;
  line-height: 1.4;
}

.sb-revisit-batch-ok {
  background: #ecfdf5;
  border-color: #a7f3d0;
  color: #065f46;
}

.sb-revisit-customers-details {
  margin: 8px 0;
  font-size: 12px;
}

.sb-revisit-customers-details summary {
  cursor: pointer;
  color: var(--sb-sub);
  padding: 4px 0;
}

.sb-revisit-customer-list {
  max-height: 240px;
  overflow-y: auto;
  margin-top: 6px;
}

.sb-revisit-customer-row {
  padding: 8px 0;
  border-bottom: 1px dashed var(--sb-border);
}

.sb-revisit-customer-row.is-current {
  background: #eff6ff;
  margin: 0 -8px;
  padding: 8px;
  border-radius: 8px;
  border-bottom-color: transparent;
}

.sb-revisit-cust-check {
  display: flex;
  align-items: flex-start;
  gap: 8px;
  cursor: pointer;
}

.sb-revisit-cust-name {
  flex: 1;
  min-width: 0;
  font-size: 13px;
  line-height: 1.35;
}

.sb-revisit-cust-actions {
  margin-top: 6px;
  flex-wrap: wrap;
}

.sb-revisit-batch-actions {
  flex-wrap: wrap;
  gap: 6px;
}

.sb-btn-sm {
  padding: 4px 8px;
  font-size: 11px;
  min-height: 28px;
}

.sb-badge {
  display: inline-block;
  padding: 2px 6px;
  border-radius: 4px;
  font-size: 10px;
  font-weight: 500;
  white-space: nowrap;
}

.sb-badge-orange { background: #ffedd5; color: #c2410c; }
.sb-badge-green { background: #dcfce7; color: #166534; }
.sb-badge-yellow { background: #fef9c3; color: #a16207; }
.sb-badge-red { background: #fee2e2; color: #b91c1c; }
.sb-badge-gray { background: #f3f4f6; color: #6b7280; }

.sb-warn-inline {
  margin-top: 4px;
  font-size: 11px;
  color: #92400e;
}

.sb-text-danger { color: #dc2626; }

.sb-batch-fail-list {
  margin: 6px 0 0 16px;
  padding: 0;
  font-size: 11px;
  color: #b91c1c;
}

.sb-modal-overlay {
  position: fixed;
  inset: 0;
  z-index: 9999;
  background: rgba(15, 23, 42, 0.45);
  display: flex;
  align-items: flex-end;
  justify-content: center;
  padding: 12px;
  box-sizing: border-box;
}

.sb-modal-overlay.sb-order-link-overlay,
.sb-modal-overlay.sb-qr-save-overlay {
  align-items: center;
  justify-content: center;
  padding: 20px 12px calc(36px + env(safe-area-inset-bottom, 0px));
}

.sb-modal {
  width: 100%;
  max-width: 420px;
  max-height: min(80vh, 520px);
  overflow: auto;
  background: #fff;
  border-radius: 12px;
  box-shadow: 0 12px 40px rgba(0, 0, 0, 0.18);
}

.sb-order-link-modal,
.sb-qr-save-modal {
  display: flex;
  flex-direction: column;
  max-height: min(72vh, 560px);
  margin-bottom: 12px;
  overflow: hidden;
}

.sb-order-link-modal .sb-modal-body,
.sb-qr-save-modal .sb-modal-body {
  flex: 1 1 auto;
  min-height: 0;
  max-height: none;
  overflow-y: auto;
}

.sb-order-link-modal .sb-modal-actions {
  flex-shrink: 0;
  flex-wrap: nowrap;
  justify-content: stretch;
  gap: 8px;
  padding: 12px 12px calc(18px + env(safe-area-inset-bottom, 0px));
}

.sb-order-link-modal .sb-modal-actions .sb-btn {
  flex: 1 1 0;
  min-height: 40px;
  padding: 10px 6px;
  font-size: 12px;
}

.sb-modal-title {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  font-size: 15px;
  font-weight: 600;
  margin: 0;
  padding: 14px 16px;
  border-bottom: 1px solid var(--sb-border);
}

.sb-modal-body {
  font-size: 13px;
  line-height: 1.5;
  color: var(--sb-sub);
  max-height: 50vh;
  overflow-y: auto;
  word-break: break-word;
  padding: 16px;
}

.sb-modal-actions {
  display: flex;
  gap: 8px;
  justify-content: flex-end;
  padding: 12px 16px 16px;
  border-top: 1px solid var(--sb-border);
}

/* A10 修复微信登录：一屏填完，避免企微侧栏内再滚动 */
.sb-modal-overlay.sb-rebind-overlay {
  align-items: center;
  padding: 12px 12px calc(12px + env(safe-area-inset-bottom, 0px));
}

.sb-rebind-modal {
  display: flex;
  flex-direction: column;
  max-height: min(92vh, 560px);
  overflow: hidden;
}

.sb-rebind-modal .sb-modal-title {
  flex-shrink: 0;
  padding: 10px 14px;
}

.sb-rebind-modal .sb-modal-body {
  flex: 0 1 auto;
  max-height: none;
  overflow: visible;
  padding: 10px 14px 6px;
}

.sb-rebind-modal .sb-modal-actions {
  flex-shrink: 0;
  padding: 10px 14px calc(12px + env(safe-area-inset-bottom, 0px));
}

.sb-rebind-modal .sb-hint {
  display: block;
  margin: 6px 0 2px;
}

.sb-rebind-modal .sb-rebind-summary {
  margin: 0 0 8px;
  line-height: 1.45;
}

.sb-rebind-modal .sb-search-input {
  width: 100%;
  box-sizing: border-box;
  margin: 0;
  padding: 8px 10px;
}

.sb-rebind-check {
  display: flex;
  align-items: flex-start;
  gap: 8px;
  margin: 10px 0 0;
  padding: 8px 10px;
  border: 1px solid var(--sb-border);
  border-radius: 8px;
  background: #f8fafc;
  color: var(--sb-text, #0f172a);
  font-size: 13px;
  font-weight: 600;
  line-height: 1.4;
  cursor: pointer;
}

.sb-rebind-check input {
  margin: 2px 0 0;
  width: 16px;
  height: 16px;
  flex-shrink: 0;
}

.sb-rebind-err {
  color: #b91c1c !important;
  margin: 6px 0 0 !important;
  font-weight: 600;
}

.sb-rebind-more {
  margin: 6px 0 0 !important;
}

.sb-product-picker {
  max-height: min(85vh, 560px);
  display: flex;
  flex-direction: column;
  overflow: hidden;
}

.sb-product-picker-body {
  display: flex;
  flex-direction: column;
  gap: 10px;
  max-height: none;
  overflow: hidden;
  flex: 1;
  min-height: 0;
}

.sb-product-picker-search {
  width: 100%;
  box-sizing: border-box;
  flex-shrink: 0;
}

.sb-product-picker-results {
  flex: 1;
  min-height: 180px;
  max-height: min(52vh, 360px);
  overflow-y: auto;
  border: 1px solid var(--sb-border);
  border-radius: 8px;
  background: var(--sb-bg, #f8fafc);
  -webkit-overflow-scrolling: touch;
}

.sb-product-picker-item {
  display: block;
  width: 100%;
  text-align: left;
  border: 0;
  border-bottom: 1px solid var(--sb-border);
  background: #fff;
  color: var(--sb-text);
  font-size: 14px;
  line-height: 1.4;
  padding: 12px 14px;
  cursor: pointer;
}

.sb-product-picker-item:last-child {
  border-bottom: 0;
}

.sb-product-picker-item:active,
.sb-product-picker-item:hover {
  background: var(--sb-primary-soft, #eff6ff);
  color: var(--sb-primary);
}

.sb-product-picker-empty {
  padding: 24px 14px;
  text-align: center;
  color: var(--sb-sub);
  font-size: 13px;
}

/* 回访配图（与 PC 共用 revisit-batch-ui 结构） */
.revisit-image-block {
  margin: 8px 0;
  padding: 8px;
  border: 1px solid var(--sb-border);
  border-radius: 8px;
  background: var(--sb-bg);
}
.revisit-image-label { font-size: 11px; font-weight: 600; margin-bottom: 6px; color: var(--sb-sub); }
.revisit-image-row { display: flex; gap: 8px; align-items: flex-start; flex-wrap: wrap; }
.revisit-image-thumb {
  width: 88px; height: 50px; object-fit: cover; border-radius: 6px;
  border: 1px solid var(--sb-border);
}
.revisit-image-empty { flex: 1; font-size: 11px; color: var(--sb-sub); padding: 4px 0; }
.revisit-image-actions { display: flex; flex-wrap: wrap; gap: 4px; }
.revisit-image-actions button {
  padding: 3px 8px; font-size: 11px; border: 1px solid var(--sb-border);
  border-radius: 6px; background: #fff;
}
.revisit-image-meta { margin-top: 4px; font-size: 10px; }
.revisit-image-picker-overlay .revisit-image-picker {
  width: 100%; max-width: 420px; max-height: 70vh; overflow: auto;
  background: #fff; border-radius: 12px; padding: 12px;
}
.rip-grid { display: flex; gap: 8px; overflow-x: auto; }
.rip-item {
  flex: 0 0 auto; width: 92px; border: 1px solid var(--sb-border);
  border-radius: 8px; padding: 4px; background: #fff;
}
.rip-item img { width: 84px; height: 48px; object-fit: cover; border-radius: 4px; }
.rip-item span { font-size: 10px; color: var(--sb-sub); }

@media (max-width: 360px) {
  .sb-tab { font-size: 11px; padding: 9px 6px; }
  .sb-quick-grid { grid-template-columns: 1fr; }
}

.sb-order-link-modal .sb-order-qr-wrap {
  display: flex;
  justify-content: center;
  max-width: 260px;
  margin: 4px auto 12px;
}

.sb-order-link-modal .sb-order-qr {
  width: 100%;
  max-width: 240px;
  height: auto;
  aspect-ratio: 770 / 1148;
  border: 1px solid var(--sb-border);
  border-radius: 12px;
  background: #fff;
  padding: 0;
  object-fit: contain;
}

.sb-order-link-modal .sb-order-link-url {
  font-size: 12px;
  line-height: 1.45;
  color: var(--sb-sub);
  word-break: break-all;
  background: var(--sb-bg);
  border-radius: 8px;
  padding: 10px;
}

.sb-order-qr-type-list {
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.sb-order-qr-type-btn {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 4px;
  width: 100%;
  text-align: left;
  padding: 14px 16px;
  border-radius: 10px;
  min-height: 64px;
  white-space: normal;
  line-height: 1.35;
}

.sb-order-qr-type-btn strong {
  font-size: 15px;
  font-weight: 600;
}

.sb-order-qr-type-btn span {
  font-size: 12px;
  opacity: 0.85;
  font-weight: 400;
}

/* —— A/D 专区建议页（专属布局，不复用 AI 回复页样式） —— */
.sb-zone-panel {
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.sb-zone-block {
  background: linear-gradient(180deg, #f8fafc 0%, #fff 48%);
  border: 1px solid var(--sb-border);
  border-radius: 12px;
  padding: 12px;
}

.sb-zone-label {
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.02em;
  color: #0f766e;
  margin-bottom: 8px;
}

.sb-zone-label-hint {
  font-weight: 400;
  color: var(--sb-sub);
  font-size: 11px;
}

.sb-zone-source-badge {
  display: inline-block;
  margin-left: 6px;
  padding: 1px 7px;
  border-radius: 4px;
  font-size: 11px;
  font-weight: 600;
  letter-spacing: 0;
  color: #0f766e;
  background: rgba(15, 118, 110, 0.1);
  vertical-align: middle;
}

.sb-zone-suggestion-body {
  font-size: 14px;
  line-height: 1.55;
  white-space: pre-wrap;
  word-break: break-word;
  color: var(--sb-text);
}

.sb-zone-actions {
  margin-top: 10px;
}

.sb-zone-meta-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
}

.sb-zone-chip {
  background: #fff;
  border: 1px solid var(--sb-border);
  border-radius: 10px;
  padding: 8px 10px;
  min-height: 52px;
}

.sb-zone-chip-k {
  display: block;
  font-size: 11px;
  color: var(--sb-sub);
  margin-bottom: 4px;
}

.sb-zone-chip-v {
  font-size: 13px;
  font-weight: 600;
  word-break: break-word;
}

.sb-zone-dl {
  margin: 0;
}

.sb-zone-dl > div {
  display: flex;
  gap: 8px;
  align-items: baseline;
  font-size: 13px;
}

.sb-zone-dl dt {
  margin: 0;
  color: var(--sb-sub);
  min-width: 4.5em;
  font-weight: 500;
}

.sb-zone-dl dd {
  margin: 0;
  font-weight: 600;
  color: var(--sb-text);
}

.sb-zone-note {
  margin: 8px 0 0;
}

.sb-zone-order-list {
  margin: 0;
  padding-left: 1.1em;
  font-size: 13px;
  line-height: 1.55;
  color: var(--sb-text);
}

.sb-zone-pending {
  border-left: 3px solid #e6a23c;
  background: #fff9f0;
}

.sb-zone-pending-list {
  margin: 0;
  padding: 0;
  list-style: none;
}

.sb-zone-pending-list li {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 8px;
  padding: 6px 0;
  border-bottom: 1px solid rgba(230, 162, 60, 0.25);
  font-size: 13px;
  line-height: 1.45;
}

.sb-zone-pending-list li:last-child {
  border-bottom: 0;
}

.sb-zone-pending-text {
  flex: 1;
  color: var(--sb-text);
}

.sb-zone-pending-dismiss {
  flex: 0 0 auto;
  border: 1px solid #e6a23c;
  background: #fff;
  color: #b88230;
  border-radius: 4px;
  padding: 2px 8px;
  font-size: 12px;
  cursor: pointer;
}

.sb-zone-pending-dismiss:hover {
  background: #fff3e0;
}

/* B 主体待答问题 / 下单二维码（与专区 sb-zone-* 状态分离） */
.sb-b-block {
  margin: 0 0 10px;
  padding: 10px 12px;
  border-radius: 8px;
}

.sb-b-label {
  font-size: 13px;
  font-weight: 600;
  color: var(--sb-text);
  margin-bottom: 6px;
}

.sb-b-pending {
  border-left: 3px solid #e6a23c;
  background: #fff9f0;
}

.sb-b-pending-list {
  margin: 0;
  padding: 0;
  list-style: none;
}

.sb-b-pending-list li {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 8px;
  padding: 6px 0;
  border-bottom: 1px solid rgba(230, 162, 60, 0.25);
  font-size: 13px;
  line-height: 1.45;
}

.sb-b-pending-list li:last-child {
  border-bottom: 0;
}

.sb-b-pending-text {
  flex: 1;
  color: var(--sb-text);
}

.sb-b-pending-dismiss {
  flex: 0 0 auto;
  border: 1px solid #e6a23c;
  background: #fff;
  color: #b88230;
  border-radius: 4px;
  padding: 2px 8px;
  font-size: 12px;
  cursor: pointer;
}

.sb-b-pending-dismiss:hover {
  background: #fff3e0;
}

.sb-b-order-qr {
  border-left: 3px solid #409eff;
  background: #f5f9ff;
}

.sb-b-qr-script {
  font-size: 13px;
  line-height: 1.5;
  color: var(--sb-text);
  white-space: pre-wrap;
  margin-bottom: 8px;
}

.sb-b-qr-wrap {
  text-align: center;
  margin: 8px 0;
}

.sb-b-qr {
  width: 168px;
  height: 168px;
  object-fit: contain;
  background: #fff;
  border: 1px solid #d9e6f7;
  border-radius: 6px;
}

.sb-b-qr-actions {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  margin: 8px 0;
}

.sb-b-qr-error {
  color: #c45656;
  font-size: 13px;
  margin: 4px 0 8px;
}

.sb-b-qr-sku-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 6px;
}

.sb-b-qr-sku-btn {
  width: 100%;
  text-align: left;
  border: 1px solid #c6d9f1;
  background: #fff;
  border-radius: 6px;
  padding: 8px 10px;
  font-size: 13px;
  cursor: pointer;
  color: var(--sb-text);
}

.sb-b-qr-sku-btn:hover {
  border-color: #409eff;
  background: #ecf5ff;
}

.sb-b-qr-sku-meta {
  display: block;
  margin-top: 2px;
  font-size: 12px;
  color: #909399;
}

/* P2：侧边栏建议流式打字光标 */
.sb-stream-placeholder,
.sb-stream-text {
  white-space: pre-wrap;
  word-break: break-word;
  line-height: 1.5;
  color: var(--sb-text, #303133);
}
.sb-stream-placeholder {
  color: #909399;
}
.sb-stream-cursor {
  display: inline-block;
  width: 2px;
  height: 1em;
  margin-left: 2px;
  vertical-align: -2px;
  background: #409eff;
  animation: sb-stream-blink 1s step-end infinite;
}
@keyframes sb-stream-blink {
  50% { opacity: 0; }
}